Reinventing the Customer Experience: Today’s Digital Shopper

A modern customer’s shopping journey spans digital channels and devices in addition to activity at brick-and-mortar stores. These “connected consumers” crave convenience and have a desire to shop anywhere, anytime, in any way they choose — often creating a challenge for retailers to meet unified commerce expectations. The first step toward achieving total customer satisfaction […]

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Posted on March 15th, 2017

New Loss Prevention in a World of Unified Commerce

Unified commerce is raising shopper expectations for convenience, availability, assortment and price. Retailers know that to keep pace they need to implement a customer-centric strategy that enables a personalized shopping experience. But by creating this new experience, there are new opportunities for loss.  While retailers are investing in new technology to improve operations, they should […]

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Posted on March 3rd, 2017