From reviews and price comparisons to specs and color options, today’s consumers have access to an incredible amount of product information online. That’s why it’s more important than ever to arm in-store associates with the right information so they can be active participants in the in elevating the customer experience and improving conversion rates. With […]
Continue reading "Empowering Store Associates with Actionable Insights"
Posted on June 5th, 2017
If recent hiring announcements are any indication, the 2016 holiday season is quickly becoming the first fully “omni-channel” holiday. Major retailers are scheduling, even hiring, additional staff to fulfill online orders at the store level either through buy online pick-up in store (BOPIS) or ship-to- or from-store options. According to a recent Accenture survey, “…purchasing […]
Continue reading "Powering the Connected Store and Omni-Channel Retailing this Holiday Season"
Posted on December 5th, 2016
As the physical store and e-commerce converge, retailers need to think about selling as much from their digital inventory as they do from their stores
Continue reading "Inventory Distortion and the Value of Cycle Counting"
Posted on November 3rd, 2016