I recently had the chance to talk to Jacqueline Renfrow at FierceRetail about the value of Radio Frequency Identification (RFID) technology for ensuring inventory accuracy and enabling store-level fulfillment. We discussed findings from our recent studies with IHL Group, Kurt Salmon and Platt Retail Institute and details on how Macy’s uses RFID in scenarios including […]
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Posted on May 15th, 2017
As store processes and technologies continue to evolve, it’s important for retailers to address gaps within store metrics, KPIs and related improvement practices that affect associates and customers. In partnership with EKN Research, we released research that identifies key issues driving the need for a new and improved retail KPI and performance culture. The resulting […]
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Posted on May 12th, 2017
As e-commerce continues to garner a greater share of retail transactions and mobile commerce explodes, connected consumers are making it clear they want convenient shopping experiences. For brick and mortar retailers, finding new ways to use store data to drive sales, improve operations and deliver a differentiated brand experience is essential. The increase in connected […]
Continue reading "New Unified Commerce Use Cases for Retail Technology"
Posted on May 1st, 2017