It was a busy week in New Orleans, LA at the Retail Asset Protection Conference 2017. We are excited to share some updates from the show. Show News At the start of the show — and in partnership with Platt Retail Institute, Kurt Salmon and IHL Group — we announced new research that validates the […]
Continue reading "RILA Asset Protection Conference 2017 Wrap Up"
Posted on April 28th, 2017
A modern customer’s shopping journey spans digital channels and devices in addition to activity at brick-and-mortar stores. These “connected consumers” crave convenience and have a desire to shop anywhere, anytime, in any way they choose — often creating a challenge for retailers to meet unified commerce expectations. The first step toward achieving total customer satisfaction […]
Continue reading "Reinventing the Customer Experience: Today’s Digital Shopper"
Posted on March 15th, 2017
Unified commerce is raising shopper expectations for convenience, availability, assortment and price. Retailers know that to keep pace they need to implement a customer-centric strategy that enables a personalized shopping experience. But by creating this new experience, there are new opportunities for loss. While retailers are investing in new technology to improve operations, they should […]
Continue reading "New Loss Prevention in a World of Unified Commerce"
Posted on March 3rd, 2017